DEFINITIONS 1.1 “Trip(s)” means a carriage by air, train, bus or other means of transportation to the destination via Collaboration Partner or Provider(s). We display the offered Trip(s) on the Website together with the information on the departure and arrival airport (train/bus station or other specified location), Trip time duration and the identification of the Collaboration Partner or Provider(s). The Trip time duration may also include technical stopovers undertaken by the respective operating carrier during the Trip from the departure airport (train/bus station or other specified location) to the arrival airport (train/bus station or other specified location) on one leg of your journey. ‘Trip’ can also be used to mean two or more Trips to carry you to your destination. 1.2 “Destination” means the airport, train station or other selected place you choose from the offers listed on the Website and which is, according to your Booking, the last airport, train station or other selected place from the offers listed on the Website on your one-way journey. You can order a carriage for more than one Destination in a single Booking in the form of a multi-city carriage. The carriage to the Destination can also be arranged for two or more trip connections. We reserve the right to change any of the interim Destination(s) displayed in your Booking if it does not affect your ability to reach your final Destination, unless you select the interim Destination(s) in the form of a multi-city itinerary. 1.3 Multi-city /Staking Trip(s)” means a form of carriage which includes a combination of Trips which pass through one or more interim Destination(s), which you have expressly selected within the Booking. Please note that in the event that you have selected one or more interim Destination(s) where you will spend less than 24 hours before continuing your journey, we cannot guarantee that the respective Collaboration Partner or Provider(s) do not make any changes, or cancellations, to the Trip(s) within your travel to and/or from this interim Destination as listed in your original itinerary; in which case we are not responsible for any financial or other obligations to you or the Collaboration Partner or Providers in this regard. 1.4 “Trip Connection(s)means a form of carriage wherein you will need to exit the plane or other means of transportation at each given airport or other transition place and either change planes or other means of transportation, or re-board, in order to reach your Destination. In some cases, you may also need to change the Collaboration Partner or Provider when changing the plane, bus, train or other means of transportation. 1.5 “Collaboration Partner or Provider'' permits the LYOTRAVEL to deliver the Services to the Client; (i) any company, service provider, carriage operator, either air, land or sea that provides consumer transportation services and with whom we broker a contract of carriage on your behalf; (ii) any company or entity providing temporary accommodation services, i.e., hotels, resorts, guest houses; (iii) any company or entity providing car rental services. Through the confirmation of the present Terms, the Client agrees to the Terms and Privacy Policies of each Collaboration Partner, without prejudice that any of these may require additional consent or validation necessary for the part of the Service they are in charge. Collaboration Partners may restrict their services to Clients who do not comply with Collaboration Partner’s risk appetite. All services regulated as e - money and/or payments services are exclusively provided by the Collaboration Provider (and never by LYOTRAVEL). Please find Our Collaboration Partner list below in this document. 1.6 “Service(s)” means the one of or multiple of the services provided by us as further stipulated in Article 2. 1.7 “Booking” means the purchasing process of Trip(s) including the finalization process of purchasing the ticket, which includes the following: (i)your selection of one of our LYOTRAVEL ticket fares for the chosen Trip(s) or accommodation or car rental fees offered on the Website (ii)your selection of the Trip(s) or accommodation or car rentals listed on the Website(iii) eventual selection of offered transport-related Services and other offers related to your Booking including Service packages, (iv) completing the information required in the online booking form on the Website, (v) your acceptance of the Terms stated hereunder and our immediate performance of Services (vi) sending us the completed online booking form (vii) and making the payment of the full price through the appropriate payment method. 1.8 “Booking process”, in order to do the Booking by LYOTRAVEL, you shall signup and register on the Website. Once you have signed in, you can book your flights and hotel packages through the online booking form. By making the Booking, you accept the offer of our Services. The Booking is completed by confirming our acceptance of your payment. 1.9 “Contract of Carriage” means the agreement of carriage and related Services concluded between you and the Collaboration Partner or Provider based on the provisions of our brokerage Services provided upon the Service agreement. 1.10 “Partner” means any co-branded and/or linked website through which we provide links, content or Services. 1.11 “Cryptocurrency” means a digital representation of value that can be digitally traded, or transferred, and can be used for payment or investment purposes. Cryptocurrency does not include digital representations of fiat currencies, securities and other financial assets. 1.12 “Wallet” means a storage which is used to digitally and securely store, send, and receive cryptocurrencies. The Wallet holds one or more public addresses that act as cryptocurrency account numbers and can be used to receive that particular asset. Blockchain is a linear chain of multiple linked blocks that are cryptographically secured. Each block contains, among other things, a list of recent transactions and a reference to the block that came immediately before it. 1.13 “Payment” is the transfer of currency made for the Services provided by us. Payment can be made either by “fiat currencies'' and/or “Cryptocurrencies''. LYOTRAVEL currently accepts Bitcoin, Ethereum, BNB Coin and LYOCREDIT tokens (50 more Cryptocurrencies to be added in the future). Crypto Transfer shall be made via any regulated crypto exchange or trust wallet. Fiat currency payment shall be made either by Visa and Mastercard credit/debit cards. (Please refer to Article 4 for further information) 1.14 “Service Agreement” means the agreement on the provision of the Services concluded between you and us. The Service Agreement is concluded upon completing Booking. The purpose of the Service Agreement is to set forth the contractual relationship between you and us on the basis of which we will provide you with the Services related to your Trip to the chosen Destination with a Collaboration Partner or Provider for the full price. These Terms form an integral part of every Service Agreement. 1.15 “Additional Services'' means the services provided by us related to your Trip which consist of arranging the Services that are offered by the Collaboration Partner or Provider and/or any other third party, such as preferred meals, checked luggage, preferred seat selection, Trip/passenger’s name change, priority boarding, passenger’s Trip itinerary cancellation, passenger’s Trip rebooking, processing of refund requests due to a Trip cancellation made by a Collaboration Partner or Provider, etc. The fee for these services charged by the respective Collaboration Partner or Provider and/or any other third party is not included in the full price, unless You add them during the Booking. If you order Additional Services after the Booking, we will offer you the processing of these services for an additional handling fee (as defined below in Article 2.2.4) and under the conditions pre-agreed by you choosing the respective LYOTRAVEL ticket fare and/or purchasing the respective Service package; in such case, the Additional Services are provided by us on the basis of separately concluded additional service agreement. 1.16 “Additional Service Agreement” means the agreement on the provision of the Additional Services concluded between you and us separately, upon your request received by us after the Booking completion; the Additional Service Agreement may be concluded by the various means of the distance communication, including telephone communication. These Terms always constitute the integral part of the Service Agreement or the Additional Service Agreement concluded between you and us (regardless of the means of communication used for the contracting process) and by the conclusion of the respective agreement you agree to be fully bound by them. 1.17 “Full Price” the price that we charge you for the provision of our Services (considering the selected LYOTRAVEL ticket fare and Service package) plus the price for the Trip ticket(s) and other related Services (e.g., priority boarding, additional luggage, meal, etc.). The Full Price is further defined in Article. 3.1 hereof. 1.18 “Trip Disruptions” means a change in Trip schedule due to which you will not have sufficient time to change planes or other means of transportation for Trip Connection, which negatively impacts your ability to reach your Destination or your arrival at the Destination shall change by more than 24 hours from the originally scheduled arrival, i.e., due to Trip Disruption, you would miss your Trip Connection(s). The assessment of a reasonable time limit for changing planes or other means of transportation for Trip Connection(s) will be done individually and in accordance with the specific standard transition times provided by the airport or other place of transition. 1.19 “Customer Support Services” means our supporting Services consist in the availability of the communication channel via email which we shall provide you on your request with all the information we are obliged under these Terms, eventually to accept and communicate about any request by you for any Additional Services, or any other inquiry, request or complaint by you regarding your Booking, our Services or our Website. 1.20 “Website” means our LYOTRAVEL Website, including the sub domains for respective markets and/or our other websites or applications on which you can make the Booking. 1.21 “LYO CREDIT” is the utility token used in our partner LYOPAY ecosystem of Services which shall be usable on the platform to transact for the Services provided by us. LYO CREDIT may not be used to transact for Services of our partners which do not accept LYO CREDIT as a means of payment. These circumstances shall be specified during the booking process. 1.22 “Complete Information” means you must provide us with complete, accurate and correct information and all data necessary for our provision of the Services to you (including personal data) necessary for the conclusion of the Contract of Carriage with (a) Collaboration Partner or Provider(s), for billing and Trip tickets delivery, etc.), for which you are requested during the Booking or any time before or after. It is your responsibility to ensure that all the information is correct and updated at the time of the Booking and this information will be in this form valid and complete at the time of your travel. We are not responsible for any damages, additional costs or any other issues or complications that may arise as a result of your failure to provide us with complete, correct and accurate information during the Booking process. 1.23 “Group Booking(s)” is a special feature rendered as a Service in LYOTRAVEL, which means the Booking can be made by groups of 20 passengers or more. In order to make a Group Booking, all customers of that group must travel together on a common Trip/date on a single itinerary. This Service is ideal for groups of students, sports teams, corporate tours or meetings, and/or for tourist groups. Group Bookings are subjected to special discount rates provided by LYOTRAVEL. Such discount rates may differ from time to time and we reserve the right to eliminate the special discounts offered to you, at any time we prefer. 1.24 “Multi-Wallet Payment” is a crypto Payment method available for the Group Bookings in LYOTRAVEL, where you can make the Full Price Payment through multiple wallets. For example, each customer in the Group Booking can do the Payment from their own wallets to complete the Full Price Payment. For Example, if the Full Price for the Trip is USD 2000, each one in the Group Booking can do part payments and complete the Full Price Payment. In addition, Multi-Wallet Payment allows you to pay by various Cryptocurrencies to complete the Full Price Payment. For example, if the Full Price of the Trip is USD 2000, you can pay the Full Price by transferring Bitcoin, Ethereum, BNB Coin or LYOCREDIT tokens, from different wallets for the value of Full Price to complete the Payment.